Effective Date: June 1, 2026

ClinicInsightOS, Inc. ("ClinicInsightOS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.clinicinsightos.com or use our platform and services.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

This may include your name, email address, company name, phone number, job title, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain information including:

Information from Third Parties

We may receive information about you from third-party sources such as business partners, analytics providers (including Google Analytics), and publicly available sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

3. SMS Communications

When you opt in to receive SMS messages from ClinicInsightOS, we collect and use your phone number to send you:

Your phone number is not shared with third parties except our SMS service providers who help deliver messages.

You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@clinicinsightos.com.

Message and data rates may apply based on your mobile carrier's plan.

4. Voice AI Calls

If you consent to receive phone calls from ClinicInsightOS, we may use AI-assisted and prerecorded calling technology to:

You may opt out of receiving these calls at any time by contacting us at info@clinicinsightos.com or by requesting removal during a call.

5. HIPAA Compliance

ClinicInsightOS operates in the healthcare industry and takes compliance with the Health Insurance Portability and Accountability Act (HIPAA) seriously. Where our platform processes Protected Health Information (PHI) on behalf of healthcare clients, we act as a Business Associate and execute appropriate Business Associate Agreements (BAAs).

We implement administrative, physical, and technical safeguards to protect PHI in accordance with HIPAA requirements. Our website contact form does not collect PHI and should not be used to transmit patient information.

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements. This includes providers of customer support, technical infrastructure, and analytics services.

SMS and Communication Providers

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

8. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at info@clinicinsightos.com. We will respond to your request within 30 days.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware for clients in the USA, without regard to its conflict of law provisions. Any disputes arising under this Policy shall be resolved in the courts of Delaware.

For clients in Europe, this Privacy Policy is governed by the laws of Luxembourg.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

ClinicInsightOS, Inc.
5510 Cherokee Ave. Suite 300-1192
Alexandria, VA 22312
Email: info@clinicinsightos.com
Website: www.clinicinsightos.com

Governed by the laws of the State of Delaware for clients in the USA
Governed by the laws of Luxembourg for clients in Europe