Effective Date: March 30, 2026

These Terms of Service ("Terms") govern your access to and use of the ClinicInsightOS website and platform operated by ClinicInsightOS, Inc. ("ClinicInsightOS," "we," "us," or "our"). Please read these Terms carefully before using our Services.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

1. Acceptance of Terms

By accessing our website at www.clinicinsightos.com or using any of our services, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms, and agree to comply with all applicable laws and regulations.

2. Description of Services

ClinicInsightOS provides an AI-powered dental and healthcare revenue intelligence platform that helps healthcare practices optimize revenue cycle management, analyze financial performance, and automate billing workflows. Our Services include:

3. Account Registration

To access certain features of our platform, you may be required to create an account. You agree to:

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period.

4. Acceptable Use

You agree to use our Services only for lawful purposes. You may not:

5. Intellectual Property

All content, features, and functionality of the ClinicInsightOS platform — including but not limited to software, algorithms, machine learning models, automation workflows, text, graphics, logos, and data — are the exclusive property of ClinicInsightOS, Inc. and are protected by United States and international intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in our intellectual property. You may not use our trademarks, logos, or brand elements without our prior written consent.

6. HIPAA and Healthcare Data

ClinicInsightOS understands the sensitive nature of healthcare data. Where our platform processes Protected Health Information (PHI) on your behalf, we will execute a Business Associate Agreement (BAA) as required under HIPAA.

You are responsible for ensuring that your use of our Services complies with all applicable healthcare regulations, including HIPAA, HITECH, and any other applicable state or federal laws governing the privacy and security of patient information.

⚠️ Do not submit patient Protected Health Information (PHI) through our website contact form or demo request form. PHI should only be transmitted through our secure platform under an executed BAA.

7. Payment Terms

Certain features of our Services may require payment. All fees are stated in U.S. dollars and are non-refundable unless otherwise specified in a separate written agreement. We reserve the right to modify our pricing at any time with reasonable notice.

Failure to pay applicable fees may result in suspension or termination of your access to paid features.

8. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party and to use such information solely for the purposes contemplated under these Terms. This obligation survives termination of your use of our Services.

If you have entered into a separate Non-Disclosure Agreement with ClinicInsightOS, the terms of that agreement shall govern where they conflict with these Terms.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. CLINICINSIGHTOS DOES NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We do not warrant the accuracy, completeness, or usefulness of any information provided through our Services. Any reliance you place on such information is strictly at your own risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ClinicInsightOS, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our Services.

Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid to us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless ClinicInsightOS, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our Services, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice, if we believe you have violated these Terms or for any other business reason.

Upon termination, your right to use our Services will immediately cease. Sections of these Terms that by their nature should survive termination shall continue in full force and effect.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our Services shall be resolved exclusively in the state or federal courts located in Delaware. You consent to personal jurisdiction in such courts.

The prevailing party in any dispute shall be entitled to recover reasonable attorneys' fees and costs.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the effective date at the top of this page. Your continued use of our Services after any changes constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

ClinicInsightOS, Inc.
Email: info@clinicinsightos.com
Website: www.clinicinsightos.com
Governed by the laws of the State of Delaware